Always the right action
The strength of our concept lies in the capacity to follow up events and determine the appropriate action to be taken in each case. All alarm signals received by our alarm centres are followed up and acted on, the type of action being determined by the nature of the event concerned.
In most cases where the police and fire services are called out, the alarm needs to be verified, in other words, it has to be confirmed that the actual cause of the alert was an intrusion, fire or accident. Our technology for instant verification of the alarm means that we can determine the type of action required to deal with the event concerned.
Most often when an alarm is triggered, it proves to be a false alarm. It may have been someone failing to reach the alarm in time to switch it off, a window left open or a pet triggering the alarm. One of our most important factors for success is our ability to verify alarm signals and determine whether they are false alarms or not.
Quality assured through control of complete chain
By controlling the complete chain - from the development of the products and underlying systems to the installation and management of alarm signals - we can quickly determine the cause of the alarm and then put the right actions in motion.
As we know what is actually happening, the police, fire and rescue services can prioritize their actions accordingly. Thus saving time, money and resources.
Even safer with visual verification
With cameras installed on the premises, the alarm operator can instantly see what is happening, thus making verification even quicker and more reliable.
