With the focus on the user
All our services combine high performance with excellent design, user-friendliness and a high level of service. Our alarms are designed to be easy to operate and require minimal servicing.
The whole of our business model is built on customer satisfaction. Our aim is for our customers´ relationship with us to be experienced as positive and trouble-free. Although our products and services are technically advanced, we aim to make them easy to use.
Choice and Flexibility
User-friendliness also includes straightforward agreements that are binding for only a short period of time, if at all. Our customers can also modify the services they receive according to any changes in their circumstances. Our customer service is staffed 24 hours a day, 7 days a week, 365 days a year.
Clean and simple design
We require our alarms to be more than just effective and reliable. We also aim to make them easy on the eye. Securitas Direct´s approach to design is of the "less-is-more" philosophy. Our products have a clean and simple design where the emphasis is on the whole as well as the smallest details. The design of the control panel, feel of the keypad and shape of the smoke detectors. All components are well thought out and designed to blend unobtrusively into their environment while being attractive to look at.
Our consumer alarms are now exclusively wireless, eliminating the need to install cables.
Full control - via the Internet or mobile phone
Monitor your alarm system yourself using your mobile phone or computer. Go to My Pages and adjust the settings so that your alarm system will send you a free text message or e-mail in the event of a fire alarm. Using the add-on aMessage service, you will also receive a text message in the event of an intrusion alarm being triggered and you can add more names to the contacts list. This will give greater breadth to your alarm monitoring service.
If you use an iPhone, you can download our Verisure App and check the status of your alarm system remotely. You can also keep track of when and by whom your alarm is armed or disarmed and read off the ambient temperature in your home.
